You may cancel your contractual acceptance in writing (e.g. by letter, fax or email) within 14 days without stating a reason. This notice period shall begin upon receipt of the goods. A cancellation that is sent within the notice period shall be considered valid. The cancellation should be sent to:
“Der Oman Shop ARABIA FELIX Synform GmbH and Alex Moll Werbung Ausstellungen Medien GbR” trading as “Der Oman Shop GbR”
Meisenburger Weg 1,
42659 Solingen, Germany
Telephone: (+49) 0212 / 244 11 35
Fax no.: (+49) 0212 2 44 11 36
E-Mail address: firstname.lastname@example.org
Current legislation also permits cancellation by telephone. As the burden of proof in such cases rests with the client, we recommend that our clients issue cancellations in writing.
In the event of a valid cancellation, the services and payments received by both parties must be returned.
In the event that you are unable to return the goods received in whole or only in part, or in a damaged or used condition, you may have to pay us compensation for this. Goods which can be sent by parcel post shall be returned at our risk.
You shall be liable for the return shipping costs if the goods delivered are the same as those ordered.
We shall be liable for the return shipping costs if the goods delivered are not the same as those ordered or the goods delivered by us are damaged.
Goods which cannot be sent by parcel post will be collected from your premises; these will be products that you did not receive from us by parcel post either. Any obligation to refund payments must be fulfilled within 14 days. Your notice period shall begin upon your sending of a declaration of cancellation, and ours shall begin upon receipt of any such declaration.